Lincoln and District Citizens Advice Bureau Ltd
All of us are affected by rules and principles which shape the services and benefits that we all rely on.
These rules and principles are evident in legislation, regulations, codes of practice, other administrative guidelines and the policies of service providers. However, they are not always written down or otherwise made explicit. This is often the case in the delivery or administration of services.
Some policies affecting people are national, such as social security, employment and immigration. Others are national but administered according to local policies and practices such as housing benefit, community care, housing, health and education.
One of the aims of the CAB service is 'to improve the policies and practices that affect people’s lives and this is what is known as 'social policy work'.
We believe that:
